Hi guys,
I have your theme on a site for some time now, and have not had any issues before, but a client have moved their emails to a secure server with some antispam features and are asking is it possible to “hardcode” the FROM field to avoid emails sent via contact form to be blocked as some of their customers are on the same server as the email address the form enquiries go to. Because its can sometimes be the same server.
Looked on your forum, found the issue, updated the unique ID, but they are being difficult and trying to earn their keep I think (the people providing emails) This is what they asked after I updated and told them it will no longer show the same address in both from and to fields. I am hoping its possible to just put that email address they are asking to use into the email-functions.php somewhere?????
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That would be ok for the majority of senders but if any of our many clients choose to put their email business addresses in that field the email screening software we use may still reject that small percentage of emails from them as your email system/website will not be authorised to send out on behalf of their email address (as our screening system will know it’s a foreign system).
The best long-term fix for this as I mentioned in my earlier email would be to hard code the FROM address to an arbitrary non-specific email address such as hc_website_form@noreply.local which would guarantee no further anti-spoofing related issues from sent emails originating from that server.
If you can make this change then this will guarantee no further anti-spoofing issues in the future.
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Thanks guys, I can see that in the email-functions.php file its looking for multiple things, then double checking etc. Is it possible to set a default FROM as hc_website_form@noreply.local
Thanks again!
Lubi