Disabled slider on mobile shows blank empty space

• fabianyag

  said

  Hi there,

  I have this issue with mobile, i have bought slider revolution plugin to see if they could help but they told me is a theme issue. Could you please tell me how would i solve this.

• jeffw

  said

  If you can post a link to a live web page that displays the issue I’ll gladly take a look. Thanks.

• fabianyag

  said

  Can we do this in private mode please?

  Looking into this I found how to solve the issue 1:

  @media (max-width: 479px) {
  .tp-fullwidth-forcer {
  display: none !important;
  } }

  Now while testing I just realised that Menu does not work on Safari mobile (iphone).

  Please allow me your email so I can send all details.

  thank you.

• jeffw

  said

  We don’t need any usernames or passwords, all we need is a link to your website. If you can post a link to your website I’ll gladly take a look. Thanks.

• fabianyag

  said

  http://www.cubavisa.uk

• jeffw

  said

  Now while testing I just realised that Menu does not work on Safari mobile (iphone).

  This is a different issue. If you can’t find a solution using the forum search please create a new topic for this separate issue and we’ll do our best to help.

  Please try to remember to start a new topic for each separate issue that you have. We like to keep each topic in the Help Center focused on a single subject. We find that separating each question into a separate topic keeps the information much clearer and easier to follow. Also, it really helps other users to find information and it prevents threads from wandering down Tangent Lane. If you can’t find a solution using the forum search, please always create a new topic for each separate issue that you have.

  Thanks.

• jeffw

  said

  Thanks for posting the link to your website.

  I visited your home page on my Sony Xperia smartphone and I didn’t see a blank empty space at the top of the page.

  I visited your home page on my iMac and I don’t see a slideshow on that page.

  Am I misunderstand what the problem is?