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  • andy
  • jeffw

Support for: Traject – WordPress Portfolio and Business Theme

Traject (WordPress)

Public Group  |  active 4 years, 4 months ago ago
Viewing post 1 to 8 (8 total posts)

Thumbnails not showing in home page featured content

  • gordonblackler

    said

    Hi,

    Here’s my website: http://mediato.co.uk

    You can see that the thumbs are not displaying in the featured content area below the slider. The images do exist in the Media Library so I’m not sure what could be wrong. I’m running the latest version of the theme and WordPress.

    Thanks

  • jeffw

    said

    This stylesheet tells me you are using Traject v1.2.3 → http://mediato.co.uk/wp-content/themes/parallelus-traject/style.css

    Please update to the latest version of the theme, which is v1.2.5 → http://para.llel.us/support/groups/traject-wordpress/forum/topic/latest-theme-update/

    Also, please try updating to the latest version of TimThumb as that solves most problems.

    You can update TimThumb file by downloading the latest version here → http://timthumb.googlecode.com/svn/trunk/timthumb.php

    (right click, save link as…, “timthumb.php”)

    After downloading the new file go to your theme folder and replace the old file “includes/timthumb.php” with the new one and you’re done.

    If after updating the theme and TimThumb you still have this issue please let us know and we will work from there.

  • gordonblackler

    said

    Hi, thanks for the suggestions. I thought I was running the newest version of the theme but obviously not. Anyway, now I have upgraded and replaced timthumb.php and it’s unfortunately still broken.

    The first thumbnail in the featured content is under the heading Paving. Here’s the link to the file on the server:
    http://mediato.co.uk/wp-content/uploads/IMG_3765.jpg, which displays fine on its own, but not in the featured content area.

    Here is another page that has problems: http://mediato.co.uk/garden-maintenance-west-london/
    The image thumb doesn’t display, but it’s fine in the lightbox.

    What can you suggest? Thanks.

  • andy

    said

    I looked at the paths for the images and everything looks right to me so it’s not an issue with the theme having trouble figuring out where the images are. That happens sometimes with server settings using virtual paths, but it’s rare.

    I am having trouble directly accessing the timthumb.php script at this URL: http://mediato.co.uk/wp-content/themes/parallelus-traject/includes/timthumb.php

    It’s possible that your hosting company has enabled security that is conflicting with the script. That would not be unheard of. Timthumb has a pretty bad reputation for security issue, although they’ve always been quick to fix and update any problems. The reason hosts don’t like it is because it was so widely used when the first vulnerability was found and a lot of people didn’t know (or didn’t want) to update it to fix the issues. In a way timthumb is being looked down on for it’s popularity. :)

    Check with your host and ask if they can determine why the script stopped working. If they did enable some additional security they should know exactly what’s going on and how to fix it. Let us know what you hear back and if there is anything we need to do. Thanks!

  • gordonblackler

    said

    Hi there!

    I checked with my host and there is no block on any timthumb scripts. There is also nothing in the .htaccess file or in any security plugins that is blocking it.

    I’ve also gone through all the plugins and none of them are causing conflict. It was working fine and then one day it stopped working. Maybe after a WordPress update, I don’t know. Any other ideas?

    Thanks.

Viewing post 1 to 8 (8 total posts)
Topic tags: featured content, Home Page, image